20 Free Sales Training Courses With Certificates
You can boost your sales career through online training courses offering valuable certifications. They provide a free way to learn sales methods and skills.
You can now learn sales techniques, from building relationships to closing deals. Whether you are a beginner or a professional trying to enhance your sales skills, these free e-learning platforms can help you master the art of sales and advance your career.
1. Introduction To Sales And Customer Service
- Offered by: Alison
- Duration: 1.5-3 Hours
The businesses market their goods and services to professional clients with the help of trained salespeople. You will learn how to establish customer loyalty and trust and how to set up and operate an e-commerce store.
This course helps to close the gap between the potential customer's needs and the products and services offered by the business that can meet those needs.
Things You Will Learn
- State methods by which businesses identify their sales objective
- Features of customer market and roles of Salesperson in a firm
- Process of calculating sales targets and purpose of customer survey
- Principles of Online Selling and building relationship with clients
2. Sales And Negotiations Skills
- Offered by: Alison
- Duration: 1.5-3 Hours
This free online course helps students overcome sales objections, including objections as opportunities, getting to the bottom, and finding a point of agreement. You will also learn about negotiation skills and communication strategies to master negotiation skills as a salesperson.
You will also learn about the phases of negotiation, exchanging information, bargaining, and closing along with getting prepared and laying the groundwork. You will understand the big picture and understand para-verbal and non-verbal communication skills.
Things You Will Learn
- Communication Skills
- Way of Negotiating with clients
- Listening Skills
- Strategies for dealing with difficult issues
3. Sales Management
- Offered by: Great Learning
- Duration: 1.5 Hours
Sales are the most crucial part of business sectors since organizations generate revenue through sales with the help of their dedicated and efficient sales team that keeps the transactions flowing.
This free course covers a few critical sales strategies and techniques to manage the sales team so an organization can scale new successive heights. You will learn what sales management is, covering other concepts such as its objectives, benefits, functions, principles, and strategies involved in sales management.
Things You Will Learn
- Sales Management
- Benefits Of Sales Management
- Principles Of Sales Management
- Strategies Of Sales Management
4. Sales Operations/ Management Specialization
- Offered by: Coursera
- Duration: 2 months at 10 hours a week
Sales jobs span nearly every industry, from agribusiness and pharmaceuticals to telecommunications and property management. This course provides the essential knowledge and know-how required for careers in sales management.
You will explore all facets of sales management, including organizing, selecting, training, motivating, supervising, and compensating the sales force, and sales and expense forecasting. You will also cover sales management issues and their potential solutions through real data.
Things You Will Learn
- Account Management And Sales Force Design
- Sales Force Management
- Compensation, Expenses And Quotas
- Forecasting, Budgeting, Territories, Evaluation and Ethical Issues
- Sales Operations
5. Visual Merchandising Essentials
- Offered by: Alison
- Duration: 1.5-3 Hours
Visual merchandising combines imagination and commerce, transforming stores into an irresistible retail environment. This advertising course introduces you to the science and art of visual merchandising and teaches how to capture the attention and interest of shoppers and boost sales.
This course also teaches how to organize your merchandise effectively to gain new and loyal customers spending time in your store. You will also know how to use lighting, color, music, and scent to make your store unique and appealing.
Things You Will Learn
- Core features of Visual Merchandising
- Basics of store Layout And Role of store planner
- Use of lighting, color, music, and scent to make your store special
- Advertising, Marketing, and Retail
6. Effective Sales And Customer Care For Business
- Offered by: Alison
- Duration: 1.5-3 Hours
This course covers crucial topics such as sales planning, prospecting, and persuasive sales presentations. You will get a chance to measure success with key performance indicators and enhance customer support.
You will also explore future trends like e-commerce integration and personalization, empowering your growth in sales and customer care. This course offers not only knowledge but also transformative skills. You will have access to practical insights beyond theory, ensuring you can apply them immediately to real-world scenarios. Gain proficiency in crafting compelling sales strategies and deciphering performance metrics crucial for business growth.
Things You Will Learn
- E-commerce
- Sales
- Lead Generation
- Pricing
7. Sales Funnel
- Offered by: Great Learning
- Duration: 1 Hour
A sales funnel illustrates the path, a potential customer takes when purchasing the goods or services. It helps to identify the possible gaps in the process where prospects are losing interest.
This course explains the three stages of a sales funnel in detail with examples, awareness, consideration, and decision stages. You will also learn to identify potential drop-off points in a sales funnel by dividing the three into six different stages.
Things You Will Learn
- Sales Funnel
- Marketing Funnel
8. Understanding Forecasting in Decision Support Systems
- Offered by: Alison
- Duration: 1.5-3 Hours
This free online course explains how such technology helps you to predict marketing or sales trends. This course will enable them to make smarter choices that boost profits and growth by optimizing resource use and targeting areas for improvement.
It lays out the different DSSs that support managers and shows how they can utilize forecasting to reduce cost and increase efficiency. You will also know to master the technology that guides smart decision making reducing human error.
Things You Will Learn
- Management
- Marketing
- Performance and error measures for a forecast
- Commonly used forecasting techniques
- Factors that influence the ‘demand’ forecast
9. How To Sell Anything In 3 Simple Steps
- Offered by: Udemy
- Duration: 1 hour
This course is suitable for you if you are new to sales, a business owner who wants more clients, are required to make sales, and are interested in learning quick strategies to improve your results.
This training is great for service-based businesses or anyone who needs to make sales in person. With no previous experiences required, this course will help you to have an open mind approach create trust, and help you make more money.
Things You Will Learn
- Open and close sales conversations with confidence
- Presenting an attractive offer to clients
- Meaningful Conversations with Clients
10. Understanding The Marketing Environment
- Offered by: Alison
- Duration: 5-6 hours
Whether you are a marketing analyst or a sales professional, this free online course will afford you a crucial understanding of factors that influence a firm's marketing operations. You will learn to adopt product positioning in the global market properly.
This course examines the five vital economic trends and how they significantly affect world trade. You will also learn the sales forecasting techniques, including how to evaluate the results and take necessary actions.
Things You Will Learn
- Five economic trends that affect global trade
- Global competition among global companies
- Sales forecasting and data analysis techniques
- Market segmentation and targeting
- Performing marketing research
11. Fundamentals of Salesforce
- Offered by: Alison
- Duration: 1.5-3 hours
Learning this will help you learn about its creation of a centralized hub for organizations to track and analyze customer interactions, and improve efficiency.
This course comprises three topics, the first introduces the services it provides, the second explains the Salesforce market analysis, and the third provides how Salesforce optimizes data management and how to navigate Salesforce AppExchange. You will also learn the fundamental knowledge of Salesforce and the essential components incorporated in it.
Things You Will Learn
- Key features and functionalities of Salesforce products
- Customization and configuration in Salesforce
- Various cloud platforms and products offered by Salesforce
- Ways to interpret the market reports
- Dynamics of the Sales Force Automation Software Market
12. Sales Training For High Performing Teams
- Offered by: Alison
- Duration: 5-6 hours
This specialization is intended for sales professionals at any point, whether starting or leading a global sales organization. This course follows a sales career progression, from getting started to mastering sales, managing, and executing an overall business strategy.
You will discuss sales strategy, and apply what they have learned to their organization or the company they are applying to help them at all stages of their career.
Things You Will Learn
- Sales Training to build your Sales career
- Techniques for Human-Centric Sales Process
- Sales Team Management
- Inbound Business Strategy
13. Fundamentals Of Technology Sales
- Offered by: Alison
- Duration: 1.5-3 Hours
With thousands of jobs in technology sales available, this opportunity needs sharp people to make critical connections between technical solutions, buyers, company owners, and decision-makers.
With expert-led training and practice in this course, you can confidently drive revenue for your employer and customers. You will also explore career opportunities in emerging technologies such as cloud computing and cyber security. Also, you will learn a four-step methodology for success as a technological sales professional.
Things You Will Know
- How to sell to private, public companies, and local, state, and federal governments.
- Sales Strategy
- Sales Presentation and Management
- Sales Development
14. Introduction To Social Media E-commerce
- Offered by: Alison
- Duration: 1.5-3 Hours
This course will discover how to harness the power of social e-commerce for your business and master the art of turning social interaction into sales and building strategies.
It is designed to guide through the dynamic world of social media commerce, combining the power of social platforms with the efficiency of e-commerce. You will learn the essentials of social media commerce, including key concepts like social proof, influencer marketing, and various features of major platforms. You’ll also explore e-commerce integration and social media advertising, to streamline and enhance your social commerce efforts.
Things You Will Learn
- Social media platforms used for commerce
- Content strategy tailored to social media commerce
- Emerging trends like live shopping and augmented reality
- Engaging brand identity on social media
15. Make Money Reselling Discounted Products Online
- Offered by: Alison
- Duration: 1.5-3 Hours
This course teaches you how to manage a successful online arbitrage business. You will know how to research, buy, and resell discounted products for a profit on an online marketplace. If you are a beginner, this course explains how to build a profitable business from scratch with little capital.
You will learn how to automate your business without spending hours on it daily and how to distribute your products to several marketplaces with software services. You will also be able to build a successful online arbitrage business that is a good source of passive income.
Things You Will Learn
- Online Arbitrage Business Model
- Product Idea and Sourcing Techniques
- Marketplace and Sales Tips
16. Diploma In Sales Management
- Offered by: Alison
- Duration: 10-15 Hours
This free online course on sales management will teach you about the principles, practices, and tools involved in the selling process. You will learn the significance of effective communication, business ethics, and presentation skills, and comprehend and connect with your customers.
You will also learn to effectively sell your product or service in a business environment where sales are all crucial.
Things You Will Learn
- Success In Sales
- Power of Selling
- Power of your Brand
- Economy and Company in Selling
- Lead Generation and Business Ethics
17. Advanced Online Business Methods
- Offered by: Alison
- Duration: 3-5 Hours
This course guides you through the principles of affiliate marketing, from selecting offers and promoting them to list-building joint ventures, and product creation. You will also learn how to set up an autoresponder account using GetResponse, MailChimp, and others, and create a mailing list.
This course then illustrates what happens when you get people to see your page and the marketing emails you can send to make more online. It will further identify the product creation process and creative traffic methods to build your mailing list before using the website.
Things You Will Learn
- Setting up Autoresponder and Email list
- Email Marketing
- Organizing and Follow-up offers
- Domain name and Web hosting
18. Tourism: Retail Travel Sales
- Offered by: Alison
- Duration: 1.5-3 Hours
This free course provides an idea of retail travel sales offering customers various products and experiences. It will further teach you the crucial methods to create an appealing tourism product, and how it is packed, and sold to customers.
You will also study the four types of package holidays, which include independent, hosted, group tours, and special formats. It covers everything you need to know about how this industry prepares and sells its products to its customers.
Things You Will Learn
- Role of tour wholesalers
- Role of Retail Travel Agencies
- Four types of package holidays
- Methods wholesalers use to make their products appealing
19. Diploma In Sales And Distribution Management
- Offered by: Alison
- Duration: 10-15 Hours
This free online course is useful for companies, managers, and business executives who deal with customer sales, sales channels, and personal management.
By the end of the course, you will be more familiar with the factors influencing the optimal design and management of distribution channels, and channel designs for improving efficiency in sales force management.
Things You Will Know
- Sales Management
- Personal Selling and Salesmanship
- Function of Sales Executive
- Duties of Sales Managers
- Quality in Sales Managers
20. SAP Sales And Distribution
- Offered by: Alison
- Duration: 4-5 Hours
You can go deeper into the world of SAP SD and learn about the various components and order-to-cash process. It will also teach you about sales order processing, pricing, costing, and documentation.
You will further learn about the sales and distribution cycle, organizational structure, and different data, such as customer master data, material master data, and condition master data. Furthermore, sales order costing, pricing, costing, and delivery types are also mentioned in this module.
Things You Will Learn
- SAP Sales and Distribution
- SAP Order-to-cash Process
- Customer Material Data, Material Master Data, and Condition Master Data
- Sales, Pricing, Costing And Documentation
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